Refund Policy: IPTV Trial & Guarantee

01. 100% 7-Day Money-Back Guarantee

We believe in complete transparency and risk-free experimentation. When you purchase any subscription plan on iptvliveplus.com (1 Month, 3 Months, 6 Months, or 12 Months), your purchase is automatically backed by our 7-Day 100% Money-Back Guarantee.

If our service fails to operate on your compatible device, experiences persistent buffering caused by our server infrastructure, or lacks the core channel categories advertised, you are entitled to a full, unhesitating refund within seven (7) calendar days of your transaction.

No lengthy bureaucratic hurdles: if our engineers cannot deliver the high-speed 4K experience promised, your payment is promptly refunded.

02. Mandatory Troubleshooting Requirement Before Cancellation

Over 95% of reported "streaming issues" are easily resolved within minutes by addressing minor local player syntax bugs, device cache overload, or ISP DNS filtering. Therefore, customers must allow our 24/7 technical team an opportunity to troubleshoot the issue before a refund is finalized.

Alternative Server Route Switching: We maintain multiple load-balanced CDN ingress nodes (UK, FR, DE, US, UAE). Often switching your host port bypasses local ISP routing throttles completely.

Player Application Verification: Ensuring the appropriate player engine (TiviMate, IPTV Smarters Pro, IBO Player, or XCIPTV) and hardware decoding (VLC/ExoPlayer) is selected.

DNS & VPN Bypass Configuration: Switching device DNS to Cloudflare (1.1.1.1) or Google (8.8.8.8) to eliminate regional domain resolution blocks.

If our technical team attempts these solutions and the playback remains unsatisfactory on your setup, your refund approval is expedited immediately.

03. Expedited Processing Times & Reimbursement Channels

Once authorized by our billing department, refunds are initiated within 24 to 48 hours. The funds will return via your original payment channel:

Credit / Debit Card

Processed in 24h. Bank posting depends on issuing bank (typically 3–5 business days).

PayPal

Credited directly to original PayPal balance within 24 hours of approval.

Cryptocurrency

Reimbursed in USDT or original crypto to your verified wallet address within 24 hours.

04. Non-Refundable Circumstances

To prevent fraudulent trial abuse and bad-faith exploitation of our digital infrastructure, refunds cannot be granted under the following conditions:

Past 7-Day Window: Refund claims submitted after seven (7) calendar days from the initial purchase date.
Violation of Terms: Accounts terminated for restreaming, multi-IP simultaneous leeching on single-stream subscriptions, or commercial reselling.
Customer Inactivity / Change of Mind: If the service functioned without technical failure and the subscriber simply decided not to use their device after the 7-day period.
Refusal of Assistance: Demanding an immediate refund without permitting our support team to verify the credentials, provide an alternate playlist URL, or check server telemetry.